Emergency Telecommunicator

  • Posted 2 months ago

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Go to work for a multi agency, multi jurisdiction Communications Center.  As an Emergency Telecommunicator for Teton County Sheriff’s Office, you will answer administrative and 911 calls and dispatch the appropriate resources to assist citizens and visitors of Teton County, working with Jackson Police Department, Jackson Hole Fire/EMS, Teton County Search and Rescue, Grand Teton National Park, and other local, state, and federal agencies. Our center consists of four stations with sixteen budgeted positions which include Communications Supervisors and Master Dispatchers. You will work with Zuercher Cad system, Intrado, Motorola, Verint, GIS, WYCats, Web EOC, MIR3, Wyolink and be certified in ICS

You must be able to answer, evaluate and prioritize incoming emergency and non-emergency phone calls on multiple phone lines.  Clearly and calmly question callers to determine their location and the nature of their problem(s) or request(s) to determine the type of response needed.  Operate computer aided dispatch system with speed and accuracy to document telephone, radio, field activity and create calls for service.  Operate radio and paging equipment to dispatch the appropriate law enforcement and/or other first responder field units to routine and emergency requests for service.

The starting salary range for the Public Safety/Emergency Telecommunicator position is $45,650.   Salary for lateral (experienced) applicants will be determined after experience and qualifications are examined and verified.  Benefits include health and dental insurance, Wyoming law enforcement retirement and life insurance as well as vacation, holiday, sick and comp time.  Employees get use of the Recreation Center and the Town/County exercise facility and access to bus and ski pass reductions.  Opportunities for advancement are available.  The position is 24/7 and requires shift work (i.e., nights, holidays, and weekends), with twelve hour shifts.  Successful applicants are asked to sign a two (2) year commitment.

Testing will begin on Friday, June 15 at 08:00 hours.  The testing includes a typing proficiency assessment (40 wpm with 85% accuracy required), followed by a test in multi tasking and a written exam.  Performance on the above tests determine if you will be scheduled for an oral interview.  Oral interviews will be conducted in the afternoon.  Applicants will receive additional information about the testing and interview once qualifications are verified.

Applications must arrive at the TCSO prior to Friday, June 1, 2018 @ 12:00 hrs.  Acceptable methods of delivery are; Mail (POB 1885, Jackson WY, 83001), Fax (307-732-7131), Email (kkussy@tetonsheriff.org), and Hand Delivery (180 South King, Jackson WY).

TCSO Application

I encourage you to tour our Communications Center before testing with us.  A tour allows you to see the area in which you would work, sit with a current Emergency Telecommunicator, observe their work, and ask questions of them. There is no better way to truly understand and evaluate the position.   If you are interested, please contact our Communications Supervisors to schedule a time.  They can be reached via email:

lrudolph@tetonsheriff.org or rbetsinger@tetonsheriff.org.

Job Requirements

  • Age 18
  • Education High School Diploma or GED
  • Pass the typing proficiency, multi tasking and written tests and oral interview
  • Show proof of a valid driver’s license
  • Complete a thorough background investigation
  • Submit to a polygraph examination, psychological evaluation and a medical exam

For a full job description click here

Personnel without current Wyoming certification will be required to attend and pass the Public Safety Communications Basic Course.  Lateral candidates may transfer their certification if approve by POST.

Contact Information:
Kimmi Kussy
kkussy@tetonsheriff.org
Teton County Sheriff’s Office
PO Box 1885
Jackson, Wyoming 83001
(307)733-4052

 

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