Public Safety/Emergency Telecommunicator & Master Dispatcher

  • Posted 8 months ago

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Teton County Sheriff’s Office is hiring for the position of Public Safety/Telecommunicator and for the position of Master Dispatcher.

Come work for a multi agency, multi jurisdiction Communications Center.  As a Public Safety/Emergency Telecommunicator for Teton County Sheriff’s Office, you will answer administrative and 911 calls and dispatch the appropriate resources to assist citizens and visitors of Teton County, working with Jackson Police Department, Jackson Hole Fire/EMS, Teton County Search and Rescue, Grand Teton National Park, and other local, state, and federal agencies.

You must be able to answer, evaluate and prioritize incoming emergency and non-emergency phone calls on multiple phone lines.  Clearly and calmly question callers to determine their location and the nature of their problem(s) or request(s) to determine the type of response needed.  Operate computer aided dispatch system with speed and accuracy to document telephone, radio, field activity and create calls for service.  Operate radio and paging equipment to dispatch the appropriate law enforcement and/or other first responder field units to routine and emergency requests for service.

The starting salary range for the Public Safety/Emergency Telecommunicator position is $43,476.   Salary for lateral (experienced) applicants will be determined after experience and qualifications are examined and verified.  Benefits include health and dental insurance, Wyoming retirement and life insurance as well as vacation, holiday, sick and comp time.  Employees get use of the Recreation Center and the Town/County exercise facility and access to bus and ski pass reductions.  Opportunities for advancement are available.  The position is 24/7 and requires shift work (i.e., nights, holidays, and weekends), with a variety of shift lengths available.  Successful applicants are employed on a probationary status for a period of one (1) year and are asked to sign a two (2) year commitment.

The testing includes a typing proficiency assessment (40 wpm with 85% accuracy required), followed by a test in multi tasking and a written exam.  Performance on the above tests, determine if you will be scheduled for an oral interview.

Please fill out an application.  You will be notified of the next testing.  The application form follows this job posting. Acceptable methods of delivery are; Mail (POB 1885, Jackson WY, 83001), Fax (307-732-7131), Email (kkussy@tetonsheriff.org), Website and Hand Delivery (180 South King, Jackson WY).

I encourage you to tour our Communications Center before testing with us.  A tour allows you to see the area in which you would work, sit with a current Telecommunicator, observe their work, and ask questions of them. There is no better way to truly understand and evaluate the position.   If you are interested, please contact our Communications Manager, Terri Sherman to schedule a time.  She can be reached via email:  tsherman@tetonsheriff.org

Job Requirements

  • Age 18
  • Education High School Diploma or GED
  • Pass the typing proficiency, multi tasking and written tests and oral interview
  • Complete a thorough background investigation
  • Submit to a polygraph examination, psychological evaluation and a medical exam

Click here for a complete job description: Dispatcher I

Personnel without current Wyoming certification will be required to attend and pass the Public Safety Communications Basic Course.  Lateral candidates may transfer their certification if approve by POST.

 

Contact Information:
Kimmi Kussy
kkussy@tetonsheriff.org
Teton County Sheriff’s Office
PO Box 1885
Jackson, Wyoming 83001
(307)733-4052

 

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