Emergency Dispatcher

JOIN OUR DISPATCHING TEAM!

Come work for our multi agency, multi jurisdiction Communications Center. As an Emergency Dispatcher for Teton County Sheriff’s Office, you will answer administrative and 911 calls and dispatch the appropriate resources to assist citizens and visitors of Teton County, working with Jackson Police Department, Jackson Hole Fire/EMS, Teton County Search and Rescue, Grand Teton National Park, and other local, state, and federal agencies.

STARTING SALARY: $64,885.00 (this number may change as of July 1, 2023 with the adoption of the budget to $71,185)
SIGNING BONUS: $1,500
JOB TYPE: Full Time
HOURS:  10 or 12 hour shifts

Application Requirements

• Age 18
• Education High School Diploma or GED
• Pass the testing and oral board interview
• Show proof of a valid driver’s license
• Complete a thorough background investigation
• Submit to a psychological evaluation and a medical exam

Position Duties

• Answers emergency and non-emergency calls from the public requesting emergency services; determines the nature priority, location, and number of necessary units to respond to the call; dispatches and maintains accurate status and location of units; refers calls not requiring dispatch to appropriate recipient.
• Operates radio, telephone system, computer aided dispatching software (CAD), GIS, and mapping software.
• Enters warrants, restraining orders, and other paperwork into National Crime Information System (NCIS) and databases; notifies other agencies of wanted, missing, or endangered persons.
• Participates in state, program, and administration mandated trainings, certifications, and continuing education programs.
• Researches drivers licenses, plates, criminal backgrounds, contact numbers, previous addresses, and outstanding warrant of subjects.
• Supports the relationship between the Teton County staff and the general public by demonstrating courteous and cooperative behavior when interacting with community members, visitors, and County staff; maintains confidentiality of work-related issues and County information; performs other duties as required or assigned.

See our full Job Description  

Benefits

• Health, vision, dental insurance
• Wyoming law enforcement retirement (20 year plan)
• Option to contribute to 457b Deferred Comp plan
• Life insurance
• Paid time off – vacation, holiday, sick and comp time
• Use of the Recreation Center and the Town/County exercise facility
• Access to bus and ski pass reductions

The position is 24/7 and requires shift work (i.e., nights, holidays, and weekends), with ten and twelve hour shifts.

Our center consists of four stations with sixteen budgeted positions which include a Communications Manager, Communications Supervisors and Lead Dispatchers.

Personnel without current Wyoming certification will be required to attend and pass the Public Safety Communications Basic Course. Lateral candidates may transfer their certification if approved by POST. Salary for lateral (experienced) applicants will be determined after experience and qualifications are examined and verified.

To be considered for this position, an application must be completed and arrive at the TCSO prior to the cutoff date and time. Click here for our online application

Next Testing Date:
Tuesday, July 18, 2023   Cut off is Wednesday, July 12, 2023 at noon

Applications are being accepted until positions are filled.

The testing process consists of an online Emergency Dispatcher test and an Oral Board interview. Oral Board interviews will be conducted on the above dates. Applicants will receive additional information about the testing and interview once applications are received and qualifications are verified.